Privacy Policy

CAN-BV

Westkade 23, 9060 Zelzate

VAT number: BE0731750182

Email: info@can-bv.be

Website: www.can-bv.be

Data Controller: CAN-BV

We only collect data that is necessary for our services. This includes:

• First name and surname

• Address details

• Phone number

• Email address

• Information about the project or site

• Payment and invoicing details

• Correspondence and communication

We do not processsensitive data, unless strictly necessary and legally permitted.

We use your personal data solely for the following purposes:

• Preparation and follow-up of quotes

• Execution of plumbing work or other services

• Deliveries and site visits

• Customer management and communication

• Invoicing and accounting

• Legal obligations (e.g. tax administration)

• Any after-sales service or warranty

We never process your data for direct marketing without your explicit consent.

We process your data based on:

• Performance of a contract

• Legal obligation (e.g. accounting legislation)

• Legitimate interest (such as customer management or follow-up)

• Your explicit consent (if required)

We only share your data with third parties when this is necessary for the performance of our services. This may include:

• Accountant or auditor

• Suppliers or subcontractors

• IT or web service providers (hosting, mail server)

These parties are required to treat your data confidentially. We neversharepersonal data with third parties for commercial purposes.

We do not retain your data longer than necessary for the purposes for which it was collected, unless a legal retention period applies (e.g. 7 years for invoices and accounting).

We do not retain your data longer than necessary for the purposes for which it was collected, unless a legal retention period applies (e.g. 7 years for invoices and accounting).

We take appropriate measures to protect your data:

• Secure connections (SSL)

• Secure storage and access control

• Internal procedures regarding data management

• Regular backups

Do you have complaints about how we handle your data? You can contact theData Protection Authority (GBA):

Data Protection Authority

Drukpersstraat 35

1000 Brussels

📞 +32 (0)2 274 48 00

✉️ contact@apd-gba.be

🌐 www.gegevensbeschermingsautoriteit.be

Our website only uses functional and analytical cookies to improve functionality and user experience. We do not use tracking cookies without your consent. Please refer to our [cookie policy] for more information.

CAN-BV reserves the right to amend this privacy policy. The most current version can always be found at www.can-bv.be.